Whenever we talk about CRM, the first thing that occurs to us is the Sales Department, marketing and managing opportunities. However, at Seidor, we have the Dynamics 365 tool, which is a full suite that meets all your needs.
Dynamics 365 helps your organisation automate processes to manage the opportunities life cycle of any company.
Dynamics 365 is deeply integrated with Microsoft Office 365, joining the two worlds: Business processes and personal productivity.
The UI updates of the administration portal enable your business to be flexible and adaptable to the demands of customers and the market.
Your company can also adapt and innovate in real time with a CDM (Common Data Model) that makes it possible to use an extendable application and business platform, such as PowerApps, Flow and Power BI.
value proposition
listening in on social networks
Active listening on social networks to identity new opportunities automatically
route
Option to see the route of each technical staff member in real time and re-schedule it, if necessary
omnichannel
Can meet any need that arises after the sale of a product or service via omnichannel access to after-sales services/support
project life-cycle
Can manage the project's entire life cycle
On-site sales
Can deploy any application for the on-site sale or management of products and services
calendar
Can create calendars automatically for staff based on prioritisation and route planning criteria for an individual or for several teams
products